Terms of Service
1. Who we are
These Terms of Service ("Terms") govern your use of the Paleon Training website and online learning platform (the "Service"), operated by Paleon Training Limited, registered in Nigeria ("Paleon Training", "we", "us"). By creating an account or using the Service, you agree to these Terms.
- Registered in Nigeria: Paleon Training Limited is registered in Nigeria, its principal place of business, where its training, customer and commercial operations are conducted.
- Technology and management support: United Kingdom — strategic management, software/web application development and technical support are provided by the UK-based team.
- Market served: primarily Nigeria, with the potential to serve international clients and learners online.
Contact: hello@paleontraining.com. Registered address: Paleon Training Limited, No.5 Beji Court, Off NNPC Junior Staff Club 10, Warri, 320001, Delta State, Nigeria.
2. The Service
Paleon Training provides online courses in practical digital skills, currently Cyber Security Fundamentals, GIS and Drone Mapping, Digital Marketing and HSE Fundamentals. Each course consists of video and written lessons, assignments, quizzes, and a capstone project, delivered through the Service.
3. Accounts
- You must provide accurate, current information when registering.
- You are responsible for keeping your password confidential and for all activity that happens under your account.
- Accounts are personal to you and may not be shared or transferred.
- Tell us immediately if you suspect unauthorised use of your account.
4. Enrolment and payment
- Course fees and accepted payment methods are shown at checkout — currently card payment through our payment processor, Paystack, in Nigerian Naira (NGN).
- Card payments are confirmed by our team once received; course access is granted once payment has been confirmed, which may not be instant.
- Paying in instalments. You can pay for a course in full, or in two parts: a deposit of ₦20,000, which unlocks the first two days of the course, and the balance (the course fee minus the deposit), which unlocks the rest of the course, the capstone project, your certificate and your attendance record. The total you pay is the same as the full fee, with no extra charges. There is no deadline for the balance, but the rest of the course stays locked until it is paid. Deposit and balance payments are confirmed automatically by Paystack, usually within a few minutes.
- Prices may change at any time, but a change will not affect a course you have already paid for, or the balance due on a course you have paid a deposit for.
5. Refunds and cancellations
Course fees are paid upfront, either in full or in two instalments (see Section 4), before access to the lessons they cover is granted. Access is unlocked once your payment has been confirmed.
- Cooling-off period. You may cancel and request a full refund within 7 days of the date your payment is confirmed, as long as you have not started Day 2 of the course. "Started Day 2" means you have completed any Day 2 lesson or submitted any Day 2 quiz or assignment, as recorded in your course progress. This applies regardless of payment method. If you pay in instalments, the 7 days run from the date your deposit is confirmed, and a refund covers everything you have paid.
- After the cooling-off period, or once you have started Day 2. Fees are non-refundable, except where required by law or at our discretion in exceptional circumstances (e.g. a documented medical emergency).
- One refund per person. The cooling-off refund can be claimed once per person. If you have already received a refund from Paleon Training, a later enrolment is not eligible, whichever account, email address or course it is under.
- A refund ends your access. When a refund is approved, your access to that course's lessons, quizzes, assignments and capstone ends, and no certificate of completion or attendance record is issued for it.
- How to request a refund. Email hello@paleontraining.com from the address on your account, including your full name and the course you enrolled in. We aim to confirm receipt within 2 business days.
- How refunds are paid. Payments are refunded only to the original card, through Paystack. We cannot refund to a different card, bank account or person. Refunds are processed within 14 business days of approval and may take a few more days to appear, depending on your bank.
- If we cancel a course. If Paleon Training discontinues a course you are enrolled in and paid for before you complete it, you will receive a full refund or, if you prefer, a credit toward another course.
- Account termination for breach. If your account is suspended or terminated for breaking the Acceptable Use rules in Section 8, you are not entitled to a refund for that course.
- Before payment is confirmed. If you registered or were added as a candidate but never completed payment, there is nothing to refund and no enrolment is created — you can simply choose not to proceed.
6. Course content and intellectual property
All lessons, videos, assignments, quizzes, and other materials made available through the Service are owned by Paleon Training or its licensors. Enrolling in a course gives you a personal, non-transferable licence to access that content for your own learning. You may not copy, redistribute, resell, or publicly share course materials without our written permission.
7. Assignments, quizzes, and academic honesty
Work you submit for grading must be your own. Instructors and admins review submissions and may decline to grade, or may revoke completion credit for, work that appears to be plagiarised or submitted on someone else's behalf.
8. Acceptable use
You agree not to:
- share your account credentials with anyone else;
- attempt to gain unauthorised access to the Service or another user's account;
- scrape, copy, or systematically extract data or content from the Service;
- use the Service to harass, abuse, or harm another person;
- upload malicious code or attempt to disrupt the Service.
We may suspend or terminate accounts that break these rules.
9. Availability and changes
We aim to keep the Service available and course content up to date, but we don't guarantee uninterrupted access, and we may update, add to, or discontinue courses or features at any time.
10. Disclaimer
Courses are provided for educational purposes. Completing a course, quiz, or capstone project does not guarantee any particular exam result, job, certification, or business outcome. The Service is provided "as is" without warranties of any kind, to the fullest extent permitted by law.
11. Limitation of liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.
Subject to that, and to the fullest extent permitted by law:
- We are not liable for any indirect, incidental, special, or consequential loss, including loss of income, profit, business opportunity, or employment outcome, arising from your use of the Service — including where a course is marketed as preparing you for roles in sectors such as Oil & Gas, Telecommunications, or Banking. Completing a course, quiz, or capstone project does not guarantee any exam result, job offer, certification, or business outcome.
- Our total liability to you arising out of or in connection with the Service, however caused, is capped at the total amount you paid us for the course(s) giving rise to the claim in the 12 months before the event occurred.
- We are not liable for content, availability, or conduct of third-party services embedded in or linked from the Service (for example, YouTube-hosted lesson videos or payment processors), which are governed by that third party's own terms.
- We are not liable for delays or failures caused by events outside our reasonable control, including internet, hosting, or third-party service outages.
This section does not affect any statutory rights you have as a consumer that cannot be waived by agreement, including under Nigerian or UK consumer-protection law where applicable to you.
12. Termination
You may stop using the Service and close your account at any time. We may suspend or terminate your account if you breach these Terms, or as required by law.
13. Governing law
These Terms are governed by the laws of the Federal Republic of Nigeria, and any dispute will be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria, unless local consumer-protection law gives you rights that cannot be overridden.
14. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you.
15. Contact
Questions about these Terms can be sent to hello@paleontraining.com.