Corporate training Sectors Banking & financial services
Cybersecurity and AI training for banks and financial services
Fraudsters target the people who move money and handle customer data. We train branch, operations, contact-centre and head-office staff to stop fraud at the first step, and help your teams use AI without putting customer information at risk.
Prices and law shown for South Africa. Change: Nigeria South Africa Kenya Ghana
What changes for your organisation
- Fewer successful payment-fraud and impersonation attempts
- Faster reporting of suspicious calls, emails and transactions
- Training records for audit, risk committees and data-protection obligations
- Safe, approved AI use in operations and compliance
Who takes part: Branch and customer-service staff, payments, treasury and operations teams, contact-centre agents, compliance, risk and internal audit, it, security and digital teams.
The situations your staff practise
A changed-bank-details email
A supplier's "new account details" arrive by email just before a large payment. Staff learn to stop, call back on a known number and report.
A caller posing as a customer
A confident caller has enough personal details to pass basic checks and asks for a SIM change or a password reset. Agents learn the warning signs and when to escalate.
An urgent request from "the MD"
A WhatsApp message or a cloned voice note asks for a confidential transfer today. Staff learn why urgency plus secrecy means verify first.
Customer data in the wrong place
A spreadsheet of account holders is pasted into a public AI tool to "tidy it up". Teams learn what must never leave approved systems.
Data protection, in plain language: the training builds awareness of handling personal data responsibly, in line with your obligations under the Protection of Personal Information Act (POPIA). It supports your compliance programme; it is not legal advice.
Where AI saves time in banking & financial services
Faster first drafts
Credit memos, customer letters, board-paper summaries and procedure updates, always checked by a person.
Policy and regulation summaries
Plain-language summaries of long internal policies and circulars for front-line staff, verified against the source.
Complaint handling
Categorising and drafting responses to complaints with personal data removed and a human approving every reply.
The right programme for each group
CyberSecure Workforce
Every employee, from branches to head office: fraud, impersonation and data protection.
AI Workflow Productivity & Process Transformation
Operations, compliance and customer teams who want to save time with AI safely.
AI + Cybersecurity Professional Accelerator
IT, security, risk and audit professionals who will govern AI and lead the response to AI-enabled fraud.
Two ways to buy
Option 1 · fixed price
Self-paced online, per learner
The prices above. Each learner studies in the Paleon portal with 12 months’ access; buy online and start today.
Worked example for 25 staff in South Africa:
- CyberSecure Workforce: 25 staff × R900 (10% volume discount) = R22,500, plus VAT where applicable
- AI Workflow Productivity & Process Transformation: 25 staff × R1,890 (10% volume discount) = R47,250, plus VAT where applicable
- AI + Cybersecurity Professional Accelerator: 25 staff × R3,870 (10% volume discount) = R96,750, plus VAT where applicable
Option 2 · by quote
Live online, in-house or hybrid
Facilitator-led sessions at your offices, live online or a mix, in Nigeria, South Africa, Kenya and Ghana. We quote after a 20-minute call about your teams, locations and dates.
Try it first: a 10-learner pilot or a free leadership taster
Paid pilot
Pilot with 10 learners
Put 10 staff through the self-paced programme, review their results with us, then decide on a wider rollout. Pilot prices in Nigeria, South Africa, Kenya and Ghana:
| Programme | South Africa | Nigeria | Kenya | Ghana |
|---|---|---|---|---|
| CyberSecure Workforce | R9,000 | ₦495,000 | KSh 67,500 | GH₵5,850 |
| AI Workflow Productivity & Process Transformation | R18,900 | ₦1,080,000 | KSh 139,500 | GH₵12,600 |
| AI + Cybersecurity Professional Accelerator | R38,700 | ₦2,250,000 | KSh 292,500 | GH₵26,100 |
Pilot guarantee: if you order a wider rollout within 90 days, the full pilot fee is credited against it.
Free
Leadership taster session
A short live online session for your leadership team: the cyber and AI risks and opportunities for your organisation, and what training would change. Free, with no obligation.
Something to forward
Need approval inside your organisation? Download a brochure and a one-page business case with costs in ZAR, the outcomes to expect and how the training supports your obligations under the Protection of Personal Information Act (POPIA).
- CyberSecure Workforce brochure (PDF)
- CyberSecure Workforce: one-page business case (PDF)
- AI Workflow Productivity & Process Transformation brochure (PDF)
- AI Workflow Productivity & Process Transformation: one-page business case (PDF)
- AI + Cybersecurity Professional Accelerator brochure (PDF)
- AI + Cybersecurity Professional Accelerator: one-page business case (PDF)
Versions for other countries, with their own currency and data protection law: Nigeria (NGN): CyberSecure Workforce brochure, business case; AI Workflow Productivity & Process Transformation brochure, business case; AI + Cybersecurity Professional Accelerator brochure, business case Kenya (KES): CyberSecure Workforce brochure, business case; AI Workflow Productivity & Process Transformation brochure, business case; AI + Cybersecurity Professional Accelerator brochure, business case Ghana (GHS): CyberSecure Workforce brochure, business case; AI Workflow Productivity & Process Transformation brochure, business case; AI + Cybersecurity Professional Accelerator brochure, business case
What you hold at audit time
Every learner gets a certificate of completion and a dated attendance record showing each module, quiz and status. Your HR or L&D lead gets a manager login showing the seats used and each learner's progress, so the evidence is ready for an auditor, regulator or insurer.
Frequently asked questions
Can the training use examples from banking?
Yes. Scenarios, exercises and the workplace project are adapted to banking and financial services: payments, customer verification, contact centres, branches and compliance.
Can we train branch staff in several cities?
Yes. Staff can learn self-paced online, join live online sessions, or we can train in-house at your offices. Many banks combine self-paced learning for branches with live sessions for head office.
Other sectors: Healthcare · Public sector · Oil & gas and energy.
Tell us about your banking & financial services organisation
Five quick details and we will reply within one working day to arrange a 20-minute call.
We will then send a proposal shaped around your teams, locations and dates.
Prefer to talk first? Book a 20-minute call and we will cover your teams, goals and dates.
Email: corporate@paleontraining.com · WhatsApp: +44 7508 823495
Thank you. Your enquiry has reached our corporate team.
What happens next: a member of the team will reply within one working day to arrange a 20-minute call about your organisation, teams and goals. After that we send a proposal shaped around what you need.
Urgent question? Message us on WhatsApp or email corporate@paleontraining.com.